Shipping & Returns
Shipping Policy
Processing Time
Once you place an order through our website, all fees, including the product price, handling fee, shipping fee, and any applicable additional charges, will be calculated and displayed at checkout. This ensures full transparency and allows you to review the total cost before completing your purchase.
Shipping Fees
Shipping fees are included in the total cost displayed at checkout. After the product has been inspected at our warehouse, it will be promptly dispatched to your destination.
Customs Duties
Any applicable customs duties or taxes are the sole responsibility of the customer. Takara Global is not liable for any additional charges imposed by your local customs authorities.
​
Delivery Times
Shipping times depend on the shipping method selected and the destination. For deliveries to the Philippines via Japan EMS, the estimated delivery time is approximately 12–14 days. Delays may occur due to customs processing or unforeseen circumstances.
​
Tracking Your Order
Once your item is shipped, you will receive a tracking number to monitor its progress. Please allow up to 24 hours for the tracking information to update.
​
Shipping Restrictions
We ship globally, but certain items may be restricted by destination country regulations. Please ensure that the item you are purchasing complies with the import laws of your country.​
​
Contact Us
If you have any questions regarding our shipping policy, feel free to contact us through the customer support page on our website or via Facebook Messenger.
Return & Exchange Policy
No Returns or Exchanges
As a proxy buying service, all sales are final. We do not accept returns or exchanges once the order has been placed and processed. Customers are encouraged to carefully review their orders before completing the purchase.
​
Damaged or Defective Items
​
At Takara Global, we carefully inspect all items upon arrival at our warehouse to ensure they meet the highest standards. However, please note that we are unable to take responsibility for damages or defects caused by the original seller or during shipping. If you encounter any issues, we encourage you to reach out to the original seller directly, and we will gladly assist with any information or documentation needed to help resolve the matter.
​
Order Cancellations
Orders cannot be canceled once they have been placed and paid for, as we act as a third-party buyer. Please ensure that all product details are correct before confirming your order.
​
Contact Us
If you have any questions or concerns regarding your purchase, feel free to reach out to us via the customer support page on our website or through Facebook Messenger.